Legal
Last updated: June 28, 2026
Latias, Inc. (“Latias,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our commerce platform, websites, and related services (together, the “Services”). By using the Services, you agree to the practices described here.
We collect information you provide directly — such as your name, work email, company, and payment details — when you create an account or contact us. We also automatically collect technical data like device, browser, IP address, and usage activity as you interact with the Services.
We use your information to operate, maintain, and improve the Services, process transactions, provide customer support, send service and security notices, detect fraud, and comply with our legal obligations. We may use aggregated, de-identified data to understand product performance.
We do not sell your personal information. We share data only with trusted service providers who help us run the Services (such as payment processors and hosting providers), when required by law, or in connection with a merger, acquisition, or sale of assets — always under appropriate safeguards.
When you connect WhatsApp through our official Business Platform integration, conversations and related metadata are processed to deliver messaging features. This data is handled according to this policy and the applicable WhatsApp and Meta terms.
We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it.
We protect your data with end-to-end encryption, fraud monitoring, and PCI-compliant infrastructure. While no method of transmission or storage is completely secure, we work continuously to safeguard your information against unauthorized access.
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below and we will respond within the timeframes required by law.
We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, notify you through the Services or by email.